Optimize product updates with consumer research | Highlight

Pinpoint every opportunity for growth

…and avoid updates that hamper it. See how your product should evolve to sustain consumer loyalty and grow sales.

When teams are considering product updates

The result

A huge risk of disrupting successful past performance.

Alienation analysis original vs. update

18% risk

High potential for user loss — refine the new formula before it reaches loyal buyers.

Response category Count Share
Alienated 71 18%
Noise 25 5%
Liked 276 68%
Disliked 41 10%

Highlight AI

Alienation traces to the new sweetener, not the packaging

Reformulate smarter with Highlight

Learn more about alienation analysis

Update without the risk

[In-home usage testing

Put your product in real consumer homes to see how it performs in real-life routines.](/content/use-case/in-home-usage-testing/index.html) [Alienation analysis

Identify the elements of your reformulation, packaging, or branding that risk alienating current consumers.](/content/use-case/alienation-testing/index.html)

See how Highlight helps product teams optimize

Get a personalized walkthrough of how to launch reformulations with confidence.

See Highlight in action

Keep moving through the lifecycle

[Previous stage Understand
Evaluate evolving consumer preferences and behaviors.](/content/lifecycle-stage/in-market-diagnosis/index.html) [Next stage Expand
Grow your innovation and renovation pipeline.](/content/lifecycle-stage/extend-product-line/index.html)