Warehouse Standard Protocols & Certifications

Standard Protocols

The warehouse operates under standard protocols to ensure product quality, workplace safety, accurate handling, and on-time delivery — maintaining efficiency and reliability at every step of the process.

Facility Cleanliness

• Pest control program (no rodents, insects, birds)
• Clean, maintained walls, floors, ceilings
• No standing water or leaking roofs

Sanitation Procedures

• Regular cleaning and sanitizing schedules
• Proper disposal of waste and returned/damaged goods

Temperature Control

• Proper storage temperatures (cold storage, ambient, frozen, etc.)
• Monitoring and recording temperatures if storing perishable foods

Personnel Hygiene

• Proper handwashing and protective clothing (hair nets, gloves, shoe covers)
• No jewelry or unsanitary habits in storage areas
• Health status of employees monitored

Packing Protocol

Our packing and shipping protocols are automated and streamlined through Highlight's platform for efficiency, accuracy, and real-time tracking.

1. Provide specs – Determine box size and materials.
2. Pack samples – Prepare internal QA and approve sample boxes.
3. Pack boxes – Pack all boxes according to standard procedures.
4. Ship boxes – Send approved boxes to their destinations.
5. Monitor shipping – Track deliveries with our software.

Warehouse Certifications

The warehouse is certified and equipped to handle a wide range of goods, including food products, with the highest standards in place.

Wholesale Food Establishment License

• The warehouse is licensed to operate as a wholesale food establishment, allowing us to safely store, repack, and distribute food products in compliance with local and state regulations.

FDA Registered Facility

• The facility is FDA registered, ensuring we meet strict federal guidelines for the storage and handling of food and consumable goods.

Food Safety Systems in Place

• The team follows robust food safety protocols, including Good Manufacturing Practices (GMP), to maintain product integrity and prevent contamination.