Knowledge base : Highlighter Support
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Knowledge base
Become a Highlighter (1)
Become a Highlighter (8)
- How does Highlight work?
- How do I sign up to be a Highlighter?
- How do I refer friends or family members?
Highlighter Account Management (2)
Access your Highlighter account (3)
- How do I log in to my account?
- I see an error page when trying to log in to my Highlighter account
- I'm locked out of my Highlighter account
Update account details (3)
- How do I update my account information?
- How do I delete my account?
- How Do I Delete or Close My Highlight Account?
Opt-In Process (1)
Opt-In Process (3)
- I received an opt-in email, but it is not in my account.
- Why did I disqualify from the Opt-In Survey?
- How do I know if I was selected for the study?
Active Offers (3)
Shipping (3)
- I didn't receive my package
- My box arrived damaged and I can't participate
- I was selected for a study but am no longer able to participate.
Surveys (4)
- I received my package. Where is my survey?
- My survey is missing from my account.
- My survey Is overdue. Can I get an extension?